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COVID-19: Staying Healthy at Ciel
Ciel's community's health and wellness is a top priority. We have been closely tracking new developments around COVID-19. We want to let you know about the steps we are proactively taking.
Ask us about remote viewing and telecommunication solutions to reduce travel for your production or conference. With our partners Little Giant and Ranahan Productions, we are able to offer discounted rental equipment to make any adjustments as seamless as possible.
At our studios, we are committed to keeping you healthy by routinely disinfecting high-traffic surfaces, and providing hand sanitizer throughout our space.
To keep our community healthy, it will take a group effort. We ask that you assist us by doing the following:
• Stay at home if you are sick, especially if you have a fever, dry cough or flu-like symptoms,
and for at least 48 hrs after symptoms cease.
• Wash your hands regularly for at least 20 seconds.
• Cough or sneeze into your elbow or a tissue.
• Try to avoid touching your face.
Rest assured we are monitoring Centers for Disease Control and Prevention and World Health Organization guidelines. We will, of course, adjust our protocol as necessary. Thank you so much for being a part of our community and we appreciate your business and support. Stay well, everyone!
STUDIO BOOKINGS AND INQUIRIES
COWORKING, GALLERY, GENERAL INQUIRIES
CANCELLATIONS
Cancellations of confirmed bookings will result in the following charges:
72 hours or more prior to rental date: A confirmed booking that is cancelled more than 72 hours prior to the booking date and time will incur no charges. All payments will be refunded in full.
24 to 72 hours: Cancellations made from 24 - 72 hours prior to the booking date and time will be charged fifty percent (50%) of the basic cost of the total studio rental. The remaining 50% of the basic fee plus all prepaid equipment rental fees, cleaning, and damage deposits will be refunded.
Less than 24 hours: Cancellations made less than 24 hours prior to the booking date and time will be charged the full fee of the basic studio rental. Prepaid equipment rental fees, cleaning, and damage deposits will be fully refunded.
*See Rental Agreement for full cancellation policy.